Shipping Policy – KakaniDukan

Thank you for shopping with KakaniDukan. We are committed to delivering your orders in a timely and secure manner. Please read our Shipping Policy carefully.

1. Order Processing Time

• Orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive an order confirmation and tracking details once your order is shipped.

2. Shipping Charges

• Shipping charges may vary depending on product weight, size, and delivery location.

• Free shipping may be offered on selected products or minimum order value (if applicable).

• Exact shipping charges will be displayed at checkout.

3. Delivery Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

• Remote Areas: May take longer depending on courier availability

Delivery timelines are estimates and may vary due to unforeseen circumstances.

4. Order Tracking

Once your order is shipped, you will receive:

• Tracking ID via email/SMS

• Courier partner details

• Estimated delivery date

You can track your order using the provided tracking number.

5. Delayed or Failed Delivery

KakaniDukan is not responsible for delays caused by:

• Natural disasters

• Courier service issues

• Incorrect shipping address provided by the customer

• Government restrictions or public holidays

If delivery fails due to incorrect information, re-shipping charges may apply.

6. Damaged or Missing Items

If you receive a damaged package or missing item:

• Contact us within 48 hours of delivery

• Provide order number and photos (if damaged)

• Our support team will assist you as per our Return & Refund Policy

7. International Shipping (If Applicable)

Currently, we ship only within India.
(Modify this section if you plan international delivery.)